Sales: (877) 516-0218
General: (678) 695-5500

The Way We Work Is Evolving

How do you make your hybrid workforce work for you?

Hybrid working environments require two things: flexibility and reliability. When making the transition, 1Path helps organizations take a strategic approach – from internet connectivity and the cloud, to your people and processes.

0 x7
Client Support
0 %
Faster Implementations
0 %
Client Satisfaction Rate

WHAT MAKES OUR TEAM BEST IN CLASS

Connect

Connect

Feeling connected with high performance internet and easy to use communications platforms like 1Path's cloud PBX and Microsoft Teams.

Collaborate

Collaborate

Video conferencing, file sharing, and connectivity with smart traffic routing to communicate more effectively.

Consistent

Consistent

99.999% uptime SLAs and direct peer-to-peer connections so your emails arrive earlier, apps load faster, and your team works more efficiently.

BUSINESS PROCESS OUTSOURCING (BPO)

Struggling to recruit the right people? Is your team stretched thin with their daily responsibilities? Your culture and core values are KPI’s that matter to us. By outsourcing specific business processes to 1Path, our team helps your team fill in the gaps.

  • After-hours Answering Service
  • Lead Qualification
  • Line-of-business Application Support
  • Whitelabeled Customer Support

Speak with an advisor

We will help outline your organization’s needs, goals, and project timeline.    Expect a follow-up within 24 hours.

CLIENT SPOTLIGHT​

[WEBINAR] KPI's For Your Call Center

For organizations who already have a service desk, when’s the last time you evaluated the experience?

From handling incidents/requests and interacting with customers, to having basic troubleshooting knowledge of Office and RDS/Citrix/VDI, what key performance indicators (KPIs) should you implement to best evaluate your service desk?

Your organization needs to be protected by specialized IT engineers who will react quickly. 1Path’s Service Desk gives you a competitive advantage, from the ability to process data to a dedicated Client Experience team.

  • Call support: a friendly voice and branded script
  • Workstation support: from troubleshooting hardware to M365 answers
  • Active Directory support: user management, password resets, etc.
  • Network support: connectivity help and WiFi setup
  • Server support: RDS/Citrix/VDI connections

ADDITIONAL RESOURCES​

Hybrid Workforce.
CONTACT US.

NEED Hybrid Workforce SERVICES?
CONTACT US.

NAVIGATE TECHNOLOGY
WITH CONFIDENCE.
CONTACT US.