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Managed IT


Onepath Managed IT Services provides an alternative to the traditional “on premise” IT teams and infrastructures. We take this even further, not only by delivering exceptional managed services, but also by providing the strategic planning and consulting you need to optimize your technology ecosystem. Our approach reduces the costs of keeping the lights on and enables investment in new technologies that facilitate business growth and productivity.

With Onepath Managed IT you get

More horsepower

  • Highly motivated engineers from top universities
  • Enterprise-level technology consulting from senior IT executives
  • IT management based on Six Sigma quality principles
  • Multiple industry certifications from Cisco, Microsoft, EMC, Symantec, and others
  • Secure, PCI and HIPAA compliant infrastructure that meets the requirements for SSAE 16 (SOC 2 – Type II)

More commitment

  • US-based operations center providing round-the-clock phone support
  • A formal customer feedback process to consistently deliver great customer service
  • Industry-leading Net Promoter Score and IT support ratings
  • A team-based approach to IT support that’s continually building institutional memory, so that you never rely on one person’s knowledge

And a more complete game plan

  • A strategic IT roadmap linking business goals and technology initiatives
  • Access to all work products and extensive documentation via web-based client portal
  • Remote monitoring of critical systems, 24x7x365 trouble alerts, automatic system updates, and regular preventive maintenance

Products & Services

IT Support & Helpdesk

Onepath can monitor and manage your network and connected devices through our redundant Network Operation Centers (NOC) 24x7x365. Our team of account-specific engineers provides proactive management and alert resolution, while delivering the highest customer satisfaction ratings in the industry. Our IT support and helpdesk services are available in a model that fits your business needs and budget.

  • 24x7x365 US-based On‐Alert Support
  • Onsite Support
  • Remote Support
  • US-based Helpdesk Tier 1‐3

IT Infrastructure

We make it easier to acquire and manage IT infrastructure. Onepath provides turnkey solutions for your IT infrastructure needs, from procuring and provisioning hardware and software to managing your maintenance and licensing contracts.

  • Hardware Procurement
  • Software Licensing
  • 3rd Party Vendor Management

Network Design & Architecture

Your dedicated Onepath account team maintains and improves your network design and architecture, develops your IT roadmap and delivers senior level IT strategy.

  • Office365 Migrations
  • Network Refresh
  • Remote Site Implementation
  • IMAC&D’s
  • IT Strategy

Managed Services

Onepath provides a suite of managed services to support  your IT organization and business stakeholders. From infrastructure and messaging to critical business applications, Onepath makes it easier to manage IT and deliver the technology that runs your business.

  • Office365
  • Unified Email Management
  • Managed Firewall · Antivirus
  • Patches & Updates
  • Managed Fax
  • Email Spam Filtering
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