The easier way to keep your IT running and your business growing

Managed Services

Overview

The best managed service providers have moved beyond break/fix solutions and work to keep your IT engine running so well that you avoid – or at least drastically reduce – the break/fix cycle and all the extra costs and downtime that goes with it. Onepath takes this even further, not only by delivering exceptional managed services, but also by providing the strategic planning and consulting you need to optimize your technology ecosystem. Our approach reduces the costs of keeping the lights on and enables investment in new technologies that facilitate business growth and productivity.

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With Onepath Managed Services you get

More horsepower

  • Highly motivated engineers from top universities with numerous industry certifications
  • Enterprise-level technology consulting from senior IT executives
  • IT management based on Six Sigma quality principles
  • Expertise in software dev, web design, and mobile applications
  • Web-based security education for your entire company

More commitment

  • A US-based operations center providing round-the-clock phone support
  • A formal customer feedback process to consistently deliver great customer service
  • Industry-leading Net Promoter Score and IT support ratings
  • A team-based approach to IT support that’s continually building institutional memory, so that you never rely on one person’s knowledge

A more complete game plan

  • A strategic IT roadmap linking business goals and technology initiatives
  • Access to all work products and extensive documentation via web-based client portal
  • Remote monitoring of critical networks and devices, 24x7x365 trouble alerts, automatic system updates, and regular preventive maintenance
  • Nationwide deployment capabilities to provide smart hands across your footprint

Products & Services

Managed IT

  • IT Support & Helpdesk
  • Managed Services
  • 7×24×365 NOC for Remote Monitoring & Management
  • IT Infrastructure
  • Network Design & Architecture
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Cloud Services

  • Infrastructure-as-a-Service (IaaS)
  • Disaster Recovery-as-a-Service (DRaaS)
  • Platform-as-a-Service (PaaS)
  • Desktop-as-a-Service (DaaS)

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Managed Security

  • Security Assessments
  • Security Operations Center
  • Penetration Testing
  • Security Remediation
  • Data Reporting
  • Education and Training
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Application Management Services

  • Application Development
  • Mobile App Development
  • Website Development
  • Database & Reporting Services
  • Application Hosting, Maintenance & Support
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Managed Services Partners

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