Our teams design, deploy, upgrade, and/or manage your telephony solution. This can include voice calling plans, VoIP, IVR systems, voicemail, internet services, data services, voice services and more on our partner UC platforms.
Through our proprietary assessment, we evaluate your current technology environment, business needs and processes, and expenses. We identify opportunities and work with our vendors to leverage technology and increase the value of your unified communications solution.
Our teams work with multiple manufacturers and technology providers to develop the collaboration solution that fits the needs of your business. Across mobile and desktop platforms, office and remote workers, and both audio, screensharing and real-time collaboration, they design and implement the right solution to fit your needs.
Based on business requirements gathered in our proprietary Communications Audit and the providers identified in the Collaboration phase, we work with our engineering team to architect a complete solution to meet your unified communication needs.
We work with you to apply industry call flow standards and optimize the interactions within your call flow to ensure that you are engaging your audience simply and effectively, along with the data to evolve the solution in concert with your business.