Client Stories
Delivering Expert End User Support: Healthcare Industry Case Study
A large 2,000+ employee hospital wanted to improve their service desk operations while freeing up internal scarce IT resources, here’s how we did it.
Tag: healthcare
Client Stories
Avanti: Healthcare Industry Case Study
A People-First Tech Approach Avanti Senior Living is an assisted living and memory care facility with locations in Texas, Louisiana, and Arizona. The facility is
IT Managed Services
Virtual Eye Exams and the Role of Technology
As we continue to adapt to COVID-19, the healthcare industry will increasingly rely upon digital appointments. However, this isn’t the first time that doctors have offered virtual visits; there are numerous
Unified Communications
Healthcare Telemedicine Solutions: Onepath’s Expert Webinar
Over the last few months, COVID-19 has caused a surge in the use of telemedicine. But as useful as telemedicine is, it comes with several
Audiovisual
Telemedicine and COVID-19: 4 Benefits of Remote Healthcare
We all want a cure for COVID-19. But even with a cure, it’s possible that the virus will resurge this winter. And if that happens,
Cybersecurity
Healthcare Cybersecurity: It’s Not Just About Your Company
Ever since COVID-19 emerged as a global threat, the healthcare community has faced unique cybersecurity challenges. From fear tactics to specialized messaging, it’s especially important that your business know how to identify and respond
Data Visualization
Healthcare IT: Preparing for Future Emergencies
With each passing week, the healthcare industry faces new, unexpected challenges. And as COVID-19 continues to uproot our daily norms, patients require more care and more effective resources. It’s no longer enough to
Compliance
COVID-19 and Hacking: Why Healthcare is a Major Target
COVID-19 and hacking go together like… well, any emergency and hacking. When an event is alarming or upsetting, hackers will quickly and eagerly exploit it. But with the influx of COVID-19 cases,
Compliance
HIPAA Compliance: Permanent Records and the Wall of Shame
Compliance, Cybersecurity As children, many of us feared nothing more than blemishing our permanent records. Fail a test? That’s going on your permanent record. Get
Blog
Data Recovery: 4 Ways to Keep Your Head Out of the Cloud
IT Maturity As an MSP, we see it all the time. Company X experiences a technology outage. Leaders think on-prem backups will restore their data, but a few critical details about their infrastructure got lost in
