A large 2,000+ employee hospital wanted to improve their service desk operations while freeing up internal scarce IT resources, here’s how we did it.
Over the last few months, COVID-19 has caused a surge in the use of telemedicine. But as useful as telemedicine is, it comes with several
We all want a cure for COVID-19. But even with a cure, it’s possible that the virus will resurge this winter. And if that happens,
Ever since COVID-19 emerged as a global threat, the healthcare community has faced unique cybersecurity challenges. From fear tactics to specialized messaging, it’s especially important that your business know how to identify and respond
COVID-19 and hacking go together like… well, any emergency and hacking. When an event is alarming or upsetting, hackers will quickly and eagerly exploit it. But with the influx of COVID-19 cases,
Compliance, Cybersecurity As children, many of us feared nothing more than blemishing our permanent records. Fail a test? That’s going on your permanent record. Get
IT Maturity As an MSP, we see it all the time. Company X experiences a technology outage. Leaders think on-prem backups will restore their data, but a few critical details about their infrastructure got lost in