Top 5 Benefits of Having a Business Class Phone System

Faceless people wear headsets and work on laptops.If you’ve ever experienced the panic of realizing your company phone lines are down or known the feelings of frustration when a very important call is dropped, it may be time to consider upgrading to a better phone service for your business.

The consequences of losing that all-important line of communication with your clients and co-workers not only hampers productivity, but can also instill an air of unreliability that no CEO or office manager wants in their work environment.

But thankfully there is a solution: The days of your phone service for business being fed by traditional phone lines are no longer. More and more, companies today are beginning to rely on business class phone systems capable of supporting any and all of the fast-paced needs of running an enterprise.

These days, companies are turning toward “Voice over Internet Protocol” (VoIP), also known as IP Phones, for their business class phone system. Unlike the days of old, this type of phone service allows a user to place or transmit a phone call over an IP network, such as the Internet. And with this new age of phone service for businesses comes many benefits. Here are a few:

  1. Around-the-Clock Reliability

It doesn’t get much more reliable than having a business class phone service monitored 24 hours a day, seven days a week. This is perhaps one of the best perks of having this type of phone service for your business—especially if your phone system has an unexpected issue.

  1. Ease of Use

A quality business class phone system will likely put more reliable equipment in the hands of your company, such as IP-based phones that are connected through your IP address and Internet connection. Having this type of equipment can help reduce the risk of any outside technical issue disrupting your business’ phone service

  1. Productivity

Using a business class phone service that employs VoIP phone systems will without a doubt increase productivity, because the phone lines are generally run over the Internet and therefore are much faster, more reliable and more cost effective. A phone service that runs through an IP address will also likely clear up any of those issues with reception.

  1. Peace of Mind

Having a business class phone system with the ability to streamline recordkeeping of phone calls in and out of the office could come in handy one day. Some providers will even go as far as provide their clients with statements of the activity each month (at Internet & Telephone, customized integrated management reports come with all support service levels).

  1. Ability to Adapt

Because there are so many features intertwined within a business class phone system—such as auto attendant, conference calling, automated directories, etc.—a company will have several tools at their disposal. With advanced features like remote location dialing, an employee may not even have to be in the office for that business call or that monthly meeting.

At Internet & Telephone, we offer solutions that help your business run smoothly. We are proud to be an agent for the Comcast Business Class channel program—which means we can provide quotes for Comcast service at any eligible location in New England. We can also match any advertised Comcast price or special deal, while providing our best-in-class 24/7 monitoring to ensure maximum performance.

Learn more about choosing an IT managed services provider by downloading our free eBook, or check out more information on the business class phone systems services we offer.

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