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IT Services

IT Services

Managing IT fully in-house is no longer ideal for small and mid-sized businesses. Leveraging the scale, enterprise toolset, and breadth of technical expertise offered through a Managed Service Provider (MSP) can make a lot of sense from a financial and end-user support standpoint.

Co-Managed vs. Fully Managed IT Services: What's the Difference?

No two clients are exactly alike and what works for you might not work for others, even your industry peers. We work to identify where you have gaps and design a flexible support solution focused on getting you back to what you do best.

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Co-Managed IT Support

You have the right people, just not enough time in the day to balance end-user support with strategic IT initiatives. A co-managed solution can help you fill in the gaps.

What Do 1Path's Co-Managed Solutions Include?

Clients with a co-managed solution often leverage 1Path to help fill a gap in labor or technical expertise. Examples include: 

Infrastructure Monitoring, Patching & Maintenance
Helpdesk & End-User Support
Business Process Outourcing
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Fully Managed IT Support

With companies with smaller staff, less experienced, or seeing many turnovers, it might be time to explore a fully managed solution to deliver the kind of support your end-users need to remain online and productive.

What Do 1Path's Fully Managed Solutions Include?

A fully managed solution includes a combination of: 

24 / 7 / 365 Reactive IT Support
Infrastructure & Network Monitoring
Server & Device Patch Management
Endpoint Security Detection & Response
End-User Security Tools & Training
Server & Device Patch Management
Strategic Technology Guidance

The 1Path Difference

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Reliable & Scalable 24x7 End-User Support

Be confident that you have the resources to provide end-user support around the clock and scale up or down based on hiring cycles, seasonal volume, and other less predictable factors.

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Enterprise Grade Technology for the Mid-Market

Realize the benefits of enterprise-grade IT and Security tools without the time, hassle, and financial resources required to directly partner with multiple third-party vendors.

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Fractional CIO Guidance

Leverage access to a wide range of industry-experienced consultants to help tailor guidance and recommendations based on your regulatory requirements and overall business objectives. 

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Cyber Verify Level 3 & SOC 2 Type 2 Certified

1Path is a fully audited, examined, and accredited MSP with a AAA CyberVerify Risk Rating, an MSP/Cloud Verify Type 2 Audit, and a SOC 2 Type 2 Audit. This multi-layered level of certification places 1Path in the top 1% of all MSPs globally.

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Our 90-Day Proof-Positive Guarantee

Give us the first 90 days. If we don't hit our performance metrics and you’re not completely satisfied with our services, we will release you from the remainder of your contract. That’s how confident 1Path is in our people, process, and dedication to your success.  

Business Process Outsourcing

Don’t need standard IT services or support? Outsource your common business processes to 1Path. From white-labeled end-user and business application support to returns processing, and more, 1Path helps you navigate your everyday processes with confidence. Partnering with us lets you focus on your core business while outsourcing time-consuming and repeatable tasks.

Example Engagements

Line of Business Application Support
Returns Processing (RMA)
White Labeled End-User/Customer Support
After-Hours Answering/Scheduling Service

Get Started Today

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