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Co-Managed IT Support

A Strategic Partner To Help Fill In The Gaps

WHAT DOES IT MEAN TO HAVE CO-MANAGED IT SUPPORT?

At 1Path, we work with clients of various sizes and technology complexity so we’ve designed co-managed support offerings to help augment your existing IT staff and fill in the gaps. We can take care of the basic blocking and tackling while your staff focuses on higher priority tasks or provide you with a fully dedicated resource to support your team when and where needed.

Clients Support
0 x7
Engineers on Staff
0 +
Different Certifications
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WHAT MAKES OUR TEAM BEST IN CLASS

Monitoring & Security

Monitoring & Security

  • 24x7x365 Infrastructure monitoring and alerts
  • Advanced alert response
  • Endpoint anti-virus
  • Web security
  • Preventative Maintenance

    Preventative Maintenance

  • Regular preventative patching and maintenance
  • A personal client web-portal that provides real-time insights into problems, cause-analysis, and resolution tracking
  • Advanced Data Insights

    Advanced Data Insights

  • Asset tracking and device management
  • Automated ticket, trend, and performance reporting
  • Dedicated account management to provide you with guidance and curated recommendations
  • Dedicated Engineering

    Dedicated Engineering

  • We can provide you with flexible and scalable dedicated IT resources to fit your unique situation
  • We have multiple tiers of skill levels available depending on the type of expertise needed
  • THE 1PATH DIFFERENCE

    The 1Path Difference lies in our holistic approach, where we seamlessly blend cutting-edge technology, unparalleled expertise, and personalized support to unlock the true potential of your IT ecosystem. With our Co-Managed IT services, you can expect:

    • Consistently excellent service and support with every interaction
    • Deep levels of expertise embedded within our service delivery
    • A strategic partner that puts your needs above all else

    Ready To Find A Partner Who Cares?

    Let’s see how we can unlock your full potential together.

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