MODERN CLOUD TRANSFORMATIONS
From Migration Planning to Live Application
WHY PARTNER WITH A CLOUD SOLUTIONS PROVIDER LIKE 1PATH?
We have decades of experience optimizing cloud infrastructures, making them more manageable and responsive to your business’s needs. With a consultative approach to solving your data challenges, our team designs custom and complete cloud solutions. From migrations and consulting to implementation and 24×7 support, experience what 1Path can do for you.
WHAT MAKES OUR TEAM BEST IN CLASS
Customized around your workflows and workloads
PUBLIC & HYBRID CLOUD
Leverage our best-in-class cloud partnerships
Speak with an advisor
We will help outline your organization’s needs, goals, and project timeline. Expect a follow-up within 24 hours.
[WEBINAR] KPI's For Your Call Center
For organizations who already have a service desk, when’s the last time you evaluated the experience?
From handling incidents/requests and interacting with customers, to having basic troubleshooting knowledge of Office and RDS/Citrix/VDI, what key performance indicators (KPIs) should you implement to best evaluate your service desk?
Your organization needs to be protected by specialized IT engineers who will react quickly. 1Path’s Service Desk gives you a competitive advantage, from the ability to process data to a dedicated Client Experience team.
- Call support: a friendly voice and branded script
- Workstation support: from troubleshooting hardware to M365 answers
- Active Directory support: user management, password resets, etc.
- Network support: connectivity help and WiFi setup
- Server support: RDS/Citrix/VDI connections